CTS Materials Index

Definitive catalog of every CTS source. Tagged by authority tier, content type, freshness, and segment.

Showing
55/ 55
materials
By Tier
T1 · CANONICAL10
T2 · PREFERRED19
T3 · EXEMPLAR11
T4 · BACKGROUND11
T5 · MARKETING4
By Segment
EDU21
SMB6
Agnostic27
Non-MSP1
By Freshness
Live4
Current40
Aged11
Stale0
Unknown0
Tier:
Segment:
Freshness:
Content Type:
MaterialTierSegmentFreshnessContent typesLast verifiedTags / Risks
Atlas (Supabase Database)
Operational SSOT for clients, contacts, opportunities, E-Rate, vendors, TCP estimates, consultants, prospect intel. Write-back enabled via atlas-harvester skill.
fppdufgiaxtyzwtlkqme
T1 · CANONICALAgnosticLive
factualoperational
2026-04-24
#ssot#database
CTS Logo (color)
Primary brand mark (2000x799 JPEG).
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS_LOGO.jpg
T1 · CANONICALAgnosticCurrent
structural
2026-04-24
#brand#logo
CTS Logo (white variant)
White logo for dark-background use.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS-White-Logo@2x 1.png
T1 · CANONICALAgnosticCurrent
structural
2026-04-24
#brand#logo
CTS Master Services Agreement
Canonical MSA. Referenced by link in every CPQ quote; governs all client engagements.
https://charterts.com/cts-master-services-agreement
T1 · CANONICALAgnosticLive
legal
2026-04-24
#legal#msa
cts-brandify skill
Brand standards (Navy #1D3461, CTS Blue #2E86C1, Orange #F7941D, Arial, Letter). Code samples in JS/docx.
Claude skill
T1 · CANONICALAgnosticCurrent
structural
2026-04-22
#brand#skill
js_onlylinux_paths
SOC 2 Type 1 Attestation
Current security attestation. SOC 2 Type 2 on track end-2026.
Internal
T1 · CANONICALAgnosticCurrent
factuallegal
2026-03-23
#security#compliance
needs_surfacing
CTS School Clients — January 2026
Snapshot of active school clients as of Jan 2026. Should be reconciled against Atlas.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS School Clients January 2026.xlsx
T1 · CANONICALEDUCurrent
factual
2026-01-31
#clients#edu#roster
snapshot_risk
FCC SPIN 143035558
CTS Service Provider Identification Number for E-Rate. Used on every Form 470/471 and cited in every E-Rate-related RFP response.
USAC EPC
T1 · CANONICALEDULive
factual
2026-04-24
#erate#spin
TCP Rate Card — EDU 2025-2026
Authoritative EDU pricing tiers embedded in every EDU CPQ quote. Users tiered 1-25 to 501+; onsite 1 to 5+ days; MIBS Core $60, Basic $12.
ConnectWise CPQ
T1 · CANONICALEDUCurrent
pricing
2026-04-22
#pricing#edu#cpq
TCP Rate Card — SMB
Authoritative SMB (non-edu nonprofit + commercial) pricing. Separate from EDU card.
ConnectWise CPQ
T1 · CANONICALSMBCurrent
pricing
#pricing#smb#cpq
needs_surfacing
CTS Knowledge File
Likely canonical company description. Needs verification.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS Knowledge File.pdf
T2 · PREFERREDAgnosticCurrent
factualpositioning
#canonical_claim
needs_verification
CTS Onboarding Playbook (Draft Brain Subfolder)
Canonical knowledge base for how CTS onboards new clients into recurring agreements (TCP, ESS, MCP, MIBS, MCA, CMIT). 15-file subfolder of the CTS brain built May 2026 from Michael Chiovittis draft playbook, four real client onboarding workbooks (UVSO, ICS, CIP, BKLAB), and Joes synthesis.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Onboarding\
T2 · PREFERREDAgnosticCurrent
operationalstructuralpositioning
2026-05-20
#onboarding#playbook#process#sales-pitch#strategic-technology-assessment#six-layer-model#pmo#michael-chiovitti#draft#wip
draft_statussource_playbook_has_unresolved_critiquesmissing_agreement_types_mcp_mca_cmit_mibs
Design Sample Quote Blank (CTSQ.014168)
Blank Design-services quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\Design Sample Quote Blank CTSQ.014168.v1.1.pdf
T2 · PREFERREDAgnosticCurrent
pricingstructural
#quote_template#design
ESS Sample Quote Blank (CTSQ.014166)
Blank ESS quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\ESS Sample Quote Blank CTSQ.014166.v1.1.pdf
T2 · PREFERREDAgnosticCurrent
pricingstructural
#quote_template#ess
Essentials Package Agreement
ESS service agreement template.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\Essentials Package Agreement.pdf
T2 · PREFERREDAgnosticCurrent
legalstructural
#ess#agreement
Exhibit 1 — About CTS (2026-03-23)
Company overview deck. Rebrand per-prospect.
C:\Users\joe\dev\atlas\prospects\Forte Prep\ECSB EXEMPLAR DATA FOR FORTE RESPONSE\RFP Response\Exhibit 1 - About CTS - ECSB - March 23 2026.pdf
T2 · PREFERREDAgnosticCurrent
positioningstructural
2026-03-23
#about_cts#exhibit
Exhibit 3 — Sample Client Monthly Report
Operational reporting template. Reused across RFP responses as Exhibit 3.
C:\Users\joe\dev\atlas\prospects\Forte Prep\ECSB EXEMPLAR DATA FOR FORTE RESPONSE\RFP Response\Exhibit 3 - CTS - Sample Client Monthly Report.pdf
T2 · PREFERREDAgnosticCurrent
operationalstructural
2026-03-23
#monthly_report#exhibit
Managed Cyber Sample Quote Blank (CTSQ.014167)
Blank MCP quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\Managed Cyber Sample Quote Blank CTSQ.014167.v1.1.pdf
T2 · PREFERREDAgnosticCurrent
pricingstructural
#quote_template#mcp
MDR Core Template (CTSQ.014882)
Blank MDR Core quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\MDR Core Template CTSQ.014882.v1.1.pdf
T2 · PREFERREDAgnosticCurrent
pricingstructural
#quote_template#mdr
Service Agreement Templates (1-5)
Five service-agreement variants. Useful as boilerplate seeds.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\Service Agreement Template 1.pdf
T2 · PREFERREDAgnosticCurrent
legalstructural
#agreement#boilerplate
CTS Managed IT Packages — Education
Current EDU service-package description.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS-Managed-IT-Packages-Education.pdf
T2 · PREFERREDEDUCurrent
positioningoperational
2026-01-01
#service_catalog#edu
CTS Managed IT Packages — Schools (April 2025)
Previous-year EDU packages doc. Verify overlap vs. current.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS-Managed-IT-packages-schools_04_2025.pdf
T2 · PREFERREDEDUAged
positioningoperational
2025-04-01
#service_catalog#edu
aged_content
ECSB Onsite Interview Deck (2026-04-14)
Finalist-interview pitch deck. Template for stage 2 EDU presentations.
C:\Users\joe\dev\atlas\prospects\Forte Prep\ECSB EXEMPLAR DATA FOR FORTE RESPONSE\Onsite Interview\CTS + ECSB - Technology Partnership - April 14 2026.pptx
T2 · PREFERREDEDUCurrent
positioningstructural
2026-04-14
#pitch_deck#edu
ECSB RFP Response (2026-03-23)
Sachin-authored. THE voice template for EDU RFP cover letters. 399 paragraphs, ~5,700 words.
C:\Users\joe\dev\atlas\prospects\Forte Prep\ECSB EXEMPLAR DATA FOR FORTE RESPONSE\RFP Response\Explore Schools Managed IT Services RFP Response - CTS.docx
T2 · PREFERREDEDUCurrent
voicestructuraloperationalpositioning
2026-03-23
#rfp_exemplar#sachin_voice#edu
SAMPLE Managed Cyber Agreement — EDU
Boilerplate MCP agreement for EDU.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\SAMPLE Managed Cyber Agreement - EDU.pdf
T2 · PREFERREDEDUCurrent
legalstructural
#mcp#agreement#edu
SAMPLE TCP Agreement — EDU
Boilerplate TCP agreement for EDU engagements.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\SAMPLE TCP Agreement - EDU.pdf
T2 · PREFERREDEDUCurrent
legalstructural
#tcp#agreement#edu
TCP Sample Quote Blank — EDU (CTSQ.014165)
Blank EDU TCP quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\TCP Sample Quote Blank CTSQ.014165.v1.1.pdf
T2 · PREFERREDEDUCurrent
pricingstructural
#quote_template#tcp#edu
Managed Cyber SMB Sample Quote Blank
Blank SMB MCP quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\Managed Cyber SMB Sample Quote Blank.pdf
T2 · PREFERREDSMBCurrent
pricingstructural
#quote_template#mcp#smb
TCP for SMB Sample Quote Blank
Blank SMB TCP quote template.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\TCP for SMB Sample Quote Blank.pdf
T2 · PREFERREDSMBCurrent
pricingstructural
#quote_template#tcp#smb
CTS Salesperson Deck
Sales-stage pitch pattern.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS Salesperson Deck.pdf
T3 · EXEMPLARAgnosticCurrent
positioningstructural
#sales_deck
BKLAB TCP MCP Proposal
Prior BKLAB proposal. EDU exemplar.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\BKLAB TCP MCP Proposal.pdf
T3 · EXEMPLAREDUAged
structuralpositioning
#exemplar#edu#bklab
aged_content
Core Template MAIN CPP (Colarusso)
Joe-authored deck template starting point.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\Core Template MAIN CPP COLARUSSO.pptx
T3 · EXEMPLAREDUCurrent
structural
#deck_template#joe_authored
CTS Response to BKLAB Request for Services
Prior BKLAB pitch deck.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\CTS Response to BKLAB Request for Services.pptx
T3 · EXEMPLAREDUAged
structuralpositioning
#exemplar#edu#deck
aged_content
CTS Response to Emblaze Request for Services
Earlier Emblaze response artifact.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\CTS Response to Emblaze Request for Services.pdf
T3 · EXEMPLAREDUAged
structural
#exemplar#edu
E.L. Haynes PCS Laptop RFP Response
DC charter procurement exemplar (laptop-specific).
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\E.L. Haynes PCS Laptop RFP Response
T3 · EXEMPLAREDUAged
structural
#exemplar#edu#dc#laptops
Emblaze Academy CPP RFP Response (2025-08-24)
Joe-authored RFP response for Emblaze Academy (Aug 2025). NYC charter exemplar.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\Emblaze Academy CPP RFP CTS Response CBR420250824.pdf
T3 · EXEMPLAREDUAged
structuralvoice
2025-08-24
#exemplar#edu#joe_authored
aged_content
Emblaze NYC CPP Deck
Companion pitch deck to Emblaze RFP response.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\Emblaze NYC CPP Deck.pptx
T3 · EXEMPLAREDUAged
positioningstructural
#exemplar#edu#deck
Rooted School Foundation RFP Response
Prior response workstream for Rooted School Foundation.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Rooted School Foundation RFP Response
T3 · EXEMPLAREDUAged
structural
#exemplar#edu#rooted
NEW — CTS Services — Trusted IT Solutions (Commercial)
Commercial positioning deck. SMB exemplar.
C:\Users\joe\OneDrive\Documents\Claude\Projects\CTS Charter Market Landscape, Strategy, and Sales Enablement Guide\Reference\Deck Generation Examples\Examples for RFP Response Generation\NEW - CTS Services - Trusted IT Solutions for Commercial_Mike.pdf
T3 · EXEMPLARSMBCurrent
positioning
#commercial#smb#positioning
YWCA RFP Response — Reference Example
Key SMB-side exemplar — nonprofit (non-edu) RFP response.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\Sales\RFP Reference Materials\YWCA RFP Response - Reference Example.pdf
T3 · EXEMPLARSMBAged
structuralvoice
#exemplar#smb#nonprofit
Atlas Data Quality Best Practices
Canonical rules for Atlas enrichment and dedup. Read before any bulk data operation.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\Atlas Data Quality Best Practices.md
T4 · BACKGROUNDAgnosticCurrent
operational
2026-04-13
#atlas#operations
CTS Brain — summaries (66 books)
Strategy & operations frameworks — Christensen, Gerber, Porter, Wickman, Collins, Rumelt, Simon. Informs positioning decisions; never appears verbatim in client docs.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\summaries\
T4 · BACKGROUNDAgnosticCurrent
strategic
2026-04-24
#strategy#background
CTS Management Guidance — Geographic Expansion Strategy
Internal strategic framework for geographic targeting.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\CTS Management Guidance for Geographic Expansion Strategy.pdf
T4 · BACKGROUNDAgnosticCurrent
strategic
#strategy#geographic
Defined Geographic Targets
Target-market definition artifact.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\Defined Geographic Targets.docx
T4 · BACKGROUNDAgnosticCurrent
strategic
#strategy#geographic
Principal Consultant Sales Goals
Joe's internal performance framework.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\CTS\Supporting CTS Info\Principal Consultant Sales Goals.pdf
T4 · BACKGROUNDAgnosticCurrent
strategic
#goals#internal
Sales Brain — summaries (23 books)
Sales methodology — SPIN, Challenger, Voss, Cialdini, StoryBrand, Klaff, Miller-Heiman, Maister. Informs pitch craft; background only.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\Sales\summaries\
T4 · BACKGROUNDAgnosticCurrent
strategic
2026-04-24
#sales#background
Writing Brain — craft summaries
Writing craft — Clark, Dunham, McKee, Heinrichs. Informs editing and rhetoric.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\Writing\summaries\
T4 · BACKGROUNDAgnosticCurrent
strategic
2026-04-24
#writing#craft
Writing Brain — linkedin-voice.md
Joe Colarusso LinkedIn voice DNA. ⚠️ Joe's voice, NOT Sachin's. Do not use as RFP cover-letter anchor.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\Writing\linkedin-voice.md
T4 · BACKGROUNDAgnosticCurrent
voice
2026-03-30
#voice#joe
voice_mismatch_risk
E-Rate Brain — Layer 1 (Sales Playbook)
CTS sales-fluency layer for E-Rate. Value props, discount math, objections.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\E-Rate\E-Rate Sales Playbook for CTS.md
T4 · BACKGROUNDEDUCurrent
strategicpositioning
2026-03-01
#erate#sales
E-Rate Brain — Layer 2 (Program Guide + Filing Calendar + ESL)
Filing practitioner reference — forms, timelines, eligibility. Cross-check E-Rate facts here before asserting in RFP responses.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\E-Rate\E-Rate Program Guide.md
T4 · BACKGROUNDEDUCurrent
operationallegal
2026-03-01
#erate#operational
E-Rate Brain — Layer 3 (FCC Orders)
Regulatory depth — FCC orders, policy changes, cybersecurity pilot, USF constitutionality.
C:\Users\joe\OneDrive\Documents\Master Knowledge Library\E-Rate\FCC Orders and Regulatory Landscape.md
T4 · BACKGROUNDEDUCurrent
legalstrategic
2026-03-01
#erate#regulatory
CharterTS.com website
Public marketing site. Link rather than copy.
https://charterts.com
T5 · MARKETINGAgnosticLive
positioningfactual
2026-04-24
#website#public
marketing_voice
CTS Managed IT Service Packages Brochure
Public-facing service-packages marketing piece. Verify segment coverage before use.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\CTS Managed IT Service Packages Brochure.pdf
T5 · MARKETINGAgnosticAged
positioning
#brochure
brochure_hypeaged_content
CTS Construction Services Brochure
Separate vertical (Construction). Exclude from MSP RFP generation.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\CTS Construction Services Brochure.pdf
T5 · MARKETINGNon-MSPCurrent
positioning
#construction#exclude
wrong_vertical
CTS Marketing Brochure — Best IT Solutions Provider
SMB/commercial marketing brochure. ⚠️ Contains marketing superlatives — do not import phrases into RFP prose.
C:\Users\joe\OneDrive\Desktop\14_Knowledge-Library\CTS\RFP Reference Materials\CTS Marketing Brochure - Best IT Solutions Provider.pdf
T5 · MARKETINGSMBAged
positioning
#brochure#smb
brochure_hypesuperlative_risk